Our Marine surveyors conduct investigations worldwide into the nature, extent and cause of cargo claims. For handling these claims our team of professionals hold extensive knowledge and practical experience.

The adjustment of losses is customized work, each and every loss is a new challenge. A delicate blend of specialist knowledge, flexible procedures and clear communications. Our clients have to be able to trust our integrity. At Arntz | van Helden bv Expertisebureau we make every effort to gain that trust and retain it. 24 hours a day, 7 days a week and throughout the world. And we have succeeded in doing this for more than 100 years.

Generally speaking, a claim under a CAR and/or Property All Risks insurance is lodged in case of damage to fixed objects, including the materials and equipment used and all associated technical installations and machineries. The causes of the
damage may be: faulty design, defective materials, faulty workmanship, weather conditions, fire, explosion, vandalism, etc.

Generally speaking, a claim under a machinery breakdown insurance is lodged in case of sudden damage to all sorts of machines. For the handling of this type of claims our team of professionals has extensive technical knowhow in the field of mechanical engineering, aircraft techniques and suchlike.

Generally speaking, a claim under a Hull and Machinery insurance is lodged in case of damage to vessels or floating objects. For the handling of this type of claims our team of professionals has specialist knowledge in the field of shipbuilding and marine engineering.

Generally speaking, a claim under a land-based equipment insurance is lodged in case of damage caused to rolling equipment in the widest sense of the word.

Arntz | van Helden bv Expertisebureau carries out investigations into damage to electronics and computers, mostly by order of insurers. For this specific type of damage, Arntz | van Helden bv has a team of several specialists.

Generally speaking, a claim under a marine new building and guarantee insurance is lodged in case of damage caused during the construction and guarantee period of vessels. For the handling of this type of claims our team of professionals has specialist knowledge in the field of shipbuilding and ship conversion projects.